Cancellation and Refund Policy
At GomyGPS, we strive to provide the best products and services. If you need to cancel an order or request a refund, please read our policy below.
1. Order Cancellation
- You can cancel your order before it has been shipped by contacting our support team at [Insert Contact Email/Phone].
- If the order has already been dispatched, it cannot be canceled. However, you may be eligible for a return as per our Return Policy.
- Prepaid orders will be refunded to the original payment method within 5-7 business days after cancellation approval.
2. Return & Refund Eligibility
We accept returns and refunds under the following conditions:
✅ Defective or Damaged Product: If you receive a damaged or non-working GPS device, you must notify us within [Insert Days] of delivery.
✅ Incorrect Product: If you receive the wrong product, we will replace it at no extra cost.
✅ Non-Functional Device: If the GPS tracker does not function as described, you may request a refund or replacement after troubleshooting with our support team.
❌ Non-Eligible Cases:
- Used products or products damaged due to improper handling.
- Requests made after the return window closes.
- Minor issues such as normal wear and tear.
3. Refund Process
- Once we receive the returned item, we will inspect it and notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7-10 business days and credited back to your original payment method.
- If the refund is delayed, please check with your bank or payment provider before contacting us.
4. How to Request a Cancellation or Refund?
To request a cancellation or refund, please follow these steps:
- Contact our support team at [Insert Contact Email/Phone] with your order details.
- Provide proof of the issue (such as images or videos for defective products).
- Our team will review your request and provide further instructions.
5. Contact Us
For any questions regarding cancellations or refunds, please contact:
📧 Email: info@gomygps.in
📞 Phone: 7701934388
We are here to assist you! 🚀