Privacy Policy GomyGPS

Effective Date: 11-05-2025

At GomyGPS, a unit of Jijau Enterprises, we are committed to protecting your privacy and ensuring transparency in how we collect, use, process, and safeguard your data. This Privacy Policy explains how the GomyGPS IoT App and website collect and handle user information.

1. Information We Collect

We may collect and process the following types of data through the GomyGPS IoT App and website:

  • Personal Information such as name, phone number, email ID, company name, and address, if provided during registration, payment, inquiry, or support.

  • Location Data, only with your permission, for live vehicle tracking and route-related services.

  • Device Information such as device model, OS version, app version, and device identifiers.

  • Vehicle Data such as GPS coordinates, speed, ignition status, route history, battery level, fuel data, and other vehicle-related parameters.

  • Files and Media, only when required for trip reports, compliance documents, support, or vehicle-related uploads.

  • Payment-related Information such as order amount, transaction ID, payment status, payment date, and invoice details.

We do not store your complete card number, CVV, UPI PIN, net banking password, or sensitive banking credentials on our servers.

2. Payment Gateway and Online Payments

We use Cashfree Payments as our third-party payment gateway provider to securely process online payments made through our website or app.

When you make a payment, you may be redirected to Cashfree’s secure payment page or payment interface. Cashfree may collect and process payment information such as card details, UPI ID, wallet details, bank details, transaction status, and other payment-related data as required to complete the transaction.

GomyGPS only receives limited payment confirmation details such as transaction ID, payment status, amount, date, and customer reference details. This information is used for order confirmation, invoice generation, account activation, service renewal, customer support, refund handling, and record-keeping.

Payment processing is handled by Cashfree according to their own privacy policy, security standards, and terms of service. We recommend users review Cashfree’s policies before making online payments.

3. Why We Request Location and File Access

To deliver full functionality and improve user experience, we may request access to location and file permissions.

Location Access

We use your device’s location only while using the app for:

  • Accurately displaying your current distance from the vehicle.

  • Enabling live tracking with proximity awareness.

  • Improving route suggestions and vehicle reporting features.

File Access

We request file access permissions for:

  • Allowing you to download trip history reports, fuel logs, and other vehicle data.

  • Enabling saving of offline GPS reports for your convenience.

  • Supporting export options to PDF/Excel for compliance and record-keeping.

Your files and personal media are never shared, uploaded, or used for any other purpose without your permission.

4. How We Use Your Information

We use the data collected to:

  • Provide real-time vehicle tracking and analytics.

  • Process payments, renewals, invoices, and service activations.

  • Confirm payment status and update customer accounts.

  • Notify you of vehicle-related events such as ignition, geofence, overspeed, and alerts.

  • Improve application performance and user experience.

  • Provide customer support and resolve technical or billing issues.

  • Maintain legal, tax, accounting, and compliance records.

  • Prevent fraud, unauthorized access, and misuse of our services.

5. Data Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, alteration, or disclosure.

Your information is stored securely on our servers. Payment transactions are processed through Cashfree’s secured payment system. We do not store sensitive payment credentials such as full card details, CVV, UPI PIN, or banking passwords.

6. Third-Party Sharing

We do not sell or rent your personal data to third parties.

However, some data may be processed through trusted service providers strictly for service functionality, such as:

  • Payment processing through Cashfree Payments.

  • SMS, email, WhatsApp, or push notification delivery.

  • Cloud hosting and server infrastructure.

  • Customer support and compliance-related services.

These third-party providers are only allowed to process data as required to deliver the service.

7. Refunds and Payment Support

For any failed payment, duplicate payment, refund request, or billing-related issue, users can contact GomyGPS support using the contact details mentioned below.

Refunds, if applicable, will be processed as per our service terms, business policy, and payment gateway processing timelines.

8. Your Choices

You can:

  • Opt out of location access at any time from your device settings, although some tracking features may not work properly.

  • Request deletion of your stored data by contacting our support team.

  • Manage notification preferences from within the app.

  • Contact us for payment, invoice, refund, or account-related support.

9. Updates to This Policy

We may update this Privacy Policy occasionally. All changes will be posted within the app and on our website at:

https://gomygps.in/privacy-policy/

10. Contact Us

For questions or concerns regarding your privacy, payment, refund, or data, please contact:

Jijau Enterprises (GomyGPS)
Email: info@gomygps.in
Phone: +91 91677 71234
Website: https://gomygps.in